Privacy Policy

This Privacy Policy informs users about the type, scope, and purpose of the processing of personal data within the Cardynex platform and website, in compliance with Iranian laws and regulations.

Effective: 01.01.2026 Iran Data Protection Compliant
1

General Information

The protection of personal data is of the highest priority for Cardynex.

This Privacy Policy informs users about the type, scope, and purpose of the processing of personal data within the Cardynex platform and website, in compliance with Iranian data protection regulations including the E-Commerce Law and Cyber Crime Law.

Cardynex is a service of نوآوران تدبیرپرداز پارسه

2

Data Controller

Contact Information

نوآوران تدبیرپرداز پارسه

ایران، شیراز، صفایی شمالی،کوچه 5، پ150، واحد2

info@cardynex.ir

3

Types of Data Collected

In the context of using Cardynex, the following personal data may be processed in particular:

Personal Information

  • First and last name
  • Phone number (including Iranian mobile numbers)
  • Email address
  • Billing data

Technical Data

  • IP address
  • Location data
  • Booking data
  • Payment information (Iranian banking networks)

Content Data

  • Content and files that users upload (including Persian content)
  • Reviews and comments
4

Security and Fraud Prevention Data

To protect the platform and its users from abuse, we process the following additional technical data:

Data Type Purpose Retention Period
IP Address Security monitoring, fraud detection 90 days (then anonymized)
Device Fingerprint Prevention of multi-account abuse 12 months
Hashed Email/Phone Prevention of trial/refund abuse 24 months
Hashed Card Identifier Payment fraud prevention 24 months
All identifiers are stored in cryptographically hashed form. The original values cannot be recovered from the hashes.
Iranian Regulatory Note: This processing is carried out in accordance with the Iranian E-Commerce Law, the Cyber Crime Law, and directives of the Supreme Council of Cyberspace regarding platform security and user protection.
5

Purposes of Processing

Processing is carried out particularly for:

  • Provision of the platform
  • Management of user accounts
  • Execution of bookings and orders
  • Payment processing through Iranian payment gateways
  • Communication with users (in Persian and English)
  • Improvement of the platform
  • Ensuring IT security
  • Legal compliance according to Iranian E-Commerce Law and applicable regulations
6

Payment Providers

Iranian Payment Gateways

Payment processing through authorized Iranian payment service providers (PSPs) and the Shetab banking network.

Bank Transfers

Personal data may be transmitted to Iranian banking institutions for payment verification and processing.

7

User Content

Users can publish and upload content, reviews, comments, images, videos, or files in both Persian and English languages.

Users are solely responsible for the legality of their content according to Iranian Cyber Crime Law and Islamic Republic regulations.

Cardynex reserves the right to remove illegal content or content violating Iranian laws and regulations.

8

Hosting and Server Location

The platform is operated on secure servers with data protection measures compliant with Iranian regulations. Data may be hosted on servers within Iran or in jurisdictions with adequate data protection standards recognized by Iranian authorities.

9

Cookies and Tracking

We use different types of cookies:

Type Purpose
Essential Technically necessary cookies for the provision of the platform
Analytics/Marketing Additional analysis or marketing tools are used exclusively based on explicit consent, using privacy-compliant alternatives suitable for Iranian users
10

Data Subject Rights

In accordance with Iranian E-Commerce Law and applicable data protection regulations, users have the right to:

Right to Access

Request information about your personal data

Right to Rectification

Correct inaccurate personal data

Right to Deletion

Request deletion of your personal data

Right to Data Portability

Receive your data in a structured, commonly used format

Requests can be addressed at any time to our Data Protection Officer: info@cardynex.ir
11

Data Security

کاردینکس® implements enterprise-grade security measures in compliance with Iranian cybersecurity requirements:

Encryption

Technical and organizational security measures including SSL/TLS encryption for data protection

Access Controls

Strict access controls ensuring data confidentiality and integrity

Monitoring

Regular security audits, updates, and continuous monitoring systems

Data Localization: Where required by Iranian law, certain categories of data may be stored on servers located within the Iran.
12

Changes to this Privacy Policy

Cardynex reserves the right to adapt this Privacy Policy in the event of legal or technical changes, including changes to Iranian data protection regulations or E-Commerce Law requirements.

Users will be notified of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the updated policy.